1. Acceptance
These Terms of Service govern your access to and use of semfeed, including our website, application, APIs, dashboards, diagnostics, reporting, and related services. By creating an account, connecting a third-party platform, or using the service, you agree to these terms and our Privacy Policy.
2. Service description
semfeed is an ecommerce analytics and operations platform. The service helps users synchronize authorized commerce, advertising, and analytics data; monitor performance; review dashboards; generate diagnostics; create action tasks; and receive AI-assisted summaries and reports.
3. Accounts and authority
You are responsible for maintaining the confidentiality of your account, using accurate information, and ensuring that you have the right to connect stores, ad accounts, analytics properties, and business data to semfeed. You are responsible for activity under your account unless caused by our breach of these terms or applicable law.
4. Connected data and permissions
You control which supported data sources are connected. By authorizing a third-party integration, you permit semfeed to access, store, process, and display the authorized data for the purpose of providing the service. You may disconnect integrations when you no longer want semfeed to access future data from those sources.
You are responsible for ensuring that connected data may lawfully be processed in the service, including any permissions, notices, or rights required by your organization, customers, employees, contractors, or third-party platforms.
5. Third-party platforms
The service may integrate with platforms such as Shopify, Google Ads, Google Analytics, Meta, TikTok, or other services. Your use of third-party platforms remains subject to their own terms, policies, API rules, permission scopes, rate limits, and account requirements. We are not responsible for third-party services or for changes they make to their APIs, policies, data availability, or authorization flows.
6. Acceptable use
- Do not use the service unlawfully or to violate the rights of others.
- Do not connect data sources that you are not authorized to access or process.
- Do not attempt to bypass authentication, authorization, rate limits, platform policies, or security controls.
- Do not copy, scrape, reverse engineer, or misuse the service except as allowed by law.
- Do not upload malicious code or interfere with the operation, integrity, or security of the service.
- Do not use outputs as legal, tax, accounting, investment, or compliance advice.
7. AI-assisted outputs
AI-assisted summaries, diagnostics, recommendations, and reports are provided to support business analysis. They may be incomplete or inaccurate and should be reviewed against source systems and professional judgment before you take action. You remain responsible for decisions made using the service.
8. Fees and plans
If paid plans, trials, or subscriptions are offered, pricing, renewal, cancellation, refund, and billing terms will be provided in the product, order form, or applicable checkout flow. Taxes may apply depending on your location and plan.
9. Availability and changes
We aim to operate a reliable service, but we do not guarantee uninterrupted availability. We may modify, suspend, or discontinue features to improve the service, address security or compliance needs, or respond to changes in third-party platforms.
10. Suspension and termination
You may stop using the service at any time. We may suspend or terminate access if we believe your use violates these terms, creates risk, violates platform policy, or is required by law. After termination, we may retain or delete information as described in our Privacy Policy.
11. Disclaimers and limitation of liability
The service is provided on an "as is" and "as available" basis to the fullest extent permitted by law. We disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. To the fullest extent permitted by law, semfeed will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities.
12. Changes to these terms
We may update these terms from time to time. If changes are material, we will provide notice as required by applicable law or through the service. Continued use after changes become effective means you accept the updated terms.
13. Contact
Questions about these terms can be sent to taow23044@gmail.com.